Get Into the 369juan Lobby Fast
Fill in your details, verify your account, and your wallet is ready for GCash, Maya, or InstaPay deposits — all from the same screen on your phone. Access is available where local law permits and for eligible players.
Get Help With Your Account
Registration questions, verification hold-ups, and wallet link issues all have a clear path to resolution. Reach the team through the channel that works fastest for you — live chat inside your account dashboard is usually the quickest route. For less urgent questions, email works too. Players in Taguig and anywhere else in the Philippines can reach us the same way regardless of device.
Deposit and Withdraw Your Way
Once your account clears verification, loading your wallet takes seconds. Open your GCash or Maya app, send to the account number shown on the deposit screen, then confirm with your PIN. InstaPay works the same way through your online banking app. Funds appear in your 369juan wallet as soon as the transfer confirms on the network. Withdrawals follow the same rail you deposited with — request from the cashier screen, and the amount routes back to your linked e-wallet. Availability of specific payment options depends on your location and eligibility under local law.
GCash
Send from your GCash app to the deposit number shown, confirm with your MPIN, and the balance reflects in your account wallet as soon as GCash confirms the transfer.
Maya
Maya deposits follow the same send-and-confirm flow. Withdrawals route back to your Maya wallet once the cashier screen processes the request on your account.
InstaPay
Use your bank's mobile app to send via InstaPay to the account details on the deposit page. Works with most Philippines online banking apps that support InstaPay transfers.
How We Protect Your Account
Your account data and payment details are handled with security measures in place at every step — from the registration form through to withdrawal processing. We do not store your GCash or Maya PIN at any point. The OTP step at sign-up and the identity check before first deposit both exist to make sure only you can access your account and withdraw to your linked wallet.
SSL Encryption
All data you submit through the registration form and account dashboard is encrypted via SSL. Your personal details and payment information are not exposed in transit.
Identity Verification
We require a government-issued ID before your first deposit is processed. This step protects your account from unauthorised access and keeps your withdrawal path clear.
Access Control
The OTP sent to your mobile number during registration and on suspicious logins means no one else can activate your account or change your linked e-wallet without your phone.
Data Protection
Your account information is held in line with our privacy policy. We do not share your registration details or payment method with third parties outside of transaction processing.
What Happens When You Register
The registration form asks for your name, a valid email address, your mobile number, and a password you choose yourself. Once you submit, a one-time PIN goes to your mobile number — enter it to confirm your account. After that, you complete a short identity check before your first deposit is processed. This step keeps
your account secure and makes sure withdrawals can clear back to your GCash or Maya wallet without delays. Keep a valid ID on hand; the verification screen accepts government-issued photo IDs. Once confirmed, your account dashboard opens and you can link your preferred e-wallet straight away. If anything gets stuck during the process, our support
team can walk you through it via live chat.
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OTP Verification A one-time PIN sent to your registered mobile number confirms your identity before the account activates — a straightforward step that protects your login from the start.
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Identity Check A short ID upload step is required before your first deposit. This allows withdrawals to clear cleanly back to your GCash or Maya e-wallet without holds.
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Wallet Linking After verification, connect your GCash, Maya, or InstaPay directly in the account wallet section. Your preferred payout method is saved for future sessions.
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Live Chat on Standby Our support team is reachable through the live chat icon in your account dashboard. Useful if verification prompts or form fields are unclear during sign-up.
Account
The registration form asks for your name, a valid email address, your mobile number, and a password you choose yourself. Once you submit, a one-time PIN goes to your mobile number — enter it to confirm your account. After that, you complete a short identity check before your first deposit is processed. This step keeps your account secure and makes sure withdrawals can clear back to your GCash or Maya wallet without delays. Keep a valid ID on hand; the verification screen accepts government-issued photo IDs. Once confirmed, your account dashboard opens and you can link your preferred e-wallet straight away. If anything gets stuck during the process, our support team can walk you through it via live chat.
Explore the LobbyYour details are encrypted for secure account access.
Common Questions About Registering
These are the questions that come up most often when new accounts are being created. If your question isn't here, the live chat team can help directly from your account dashboard.
Register
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.
Access may be available only where local law permits.