Verifying Your 369juan Account
Account verification is how we confirm that the person withdrawing funds is the same person who opened the account. It is a security layer that works in your favour — it keeps your balance protected from unauthorised access. You will need to submit a valid government-issued Philippine ID, such as a PhilSys card, a passport, or a driver's licence, along with a
photo that confirms your identity. If your GCash or Maya account is already verified under the same name, the process moves more quickly. Verification is a one-time step; once cleared, you do not repeat it for routine withdrawals.
- Upload a Valid ID — Submit a clear photo of your PhilSys card, passport, or driver's licence through the verification screen in account settings.
- Confirm Name Match — The name on your ID must match the name on your GCash, Maya, or InstaPay wallet exactly.
- Submit for Review — Our team reviews the documents and updates your account status once the identity check is complete.
- Verification Done — A verified account unlocks the full withdrawal flow and removes additional review steps on future cashout requests.